We are a dynamic, growing company. We launched just over 7 years ago and are moving into an exciting new phase of growth. Our workplace culture inspires innovation within a collaborative, modern environment. We are a growing team of talented people working together building a great product and company.
Our product: A B2B e-commerce SaaS platform that supports loyalty programs’ rewards management functions and is integrated using our modern REST APIs with rewards suppliers and other loyalty program platform.
The Marketplace Specialist is the primary contact for support and training for customer service concerns and issues relating to our client and vendor support. You will manage every requests through our service software and ticketing systems. You will be in charge of monitoring service trends for escalation or improvement as required and communicate them accordingly. The Marketplace Specialist understands how to interpret service issues, troubleshoot them and recognizes how to communicate the resolution effectively.
RewardOps is an equal opportunity employer. We are committed to diversity and inclusion in the workplace. If you have any difficulties using our online system and you need accommodation, please reach out to us at jobs @ rewardops.com
More About RewardOps:
Our Vision is to lead and empower the engagement revolution through trailblazing commerce
Our mission is to help enterprise-level companies maximize value for consumers everywhere.
We deliver on this mission by offering flexible engagement commerce technology that evolves with you.
With honest collaboration and transparency, we supercharge engagement to help you go further.